Frequently Asked Questions
What is the difference between Raw hair and Virgin hair?
Raw hair is completely unprocessed, collected from a single donor, and has never been chemically treated. It retains its natural texture and is the highest quality and most durable option. Virgin hair is also unprocessed and chemical-free, but may be collected from multiple donors. The key difference: Raw hair = single donor, most natural state. Virgin hair = unprocessed but can be multi-donor.
What makes Bundles By Uzuri different from other bundles?
Bundles by Uzuri was built by a single mother who was tired of throwing money away on hair that didn't last. She sourced the best quality RAW hair available and, together with her two sons, created a brand rooted in quality, longevity, and empowerment. We don't just sell hair — we sell an investment. Uzuri means "beauty" in Swahili, and that's exactly what we're here to celebrate — yours.
What textures of hair do you offer?
We offer a wide variety of textures to suit every style and preference:
- Kinky Curly
- Kinky Straight
- Body Wave
- Straight
- Wavy
- Curly
We also carry hair from multiple origins including Vietnamese, Indian, Burmese, and Laos RAW hair. Browse our full collection to find your perfect match!
How many bundles do I need?
The number of bundles you need depends on the style and length you want. Here is a general guide:
- Short styles (10"-14"): 2 bundles
- Medium styles (16"-20"): 2-3 bundles
- Long styles (22"-30"): 3-4 bundles
If you are adding a closure or frontal, you may need fewer bundles. Feel free to contact us and we will help you figure out exactly what you need!
How long does Raw hair last?
With proper care, raw hair bundles can last 2-5 years or longer. Because it is unprocessed, it maintains its integrity through washing, styling, and coloring.
Can I color or bleach the hair?
Yes! Raw hair can be colored, bleached, and styled just like your natural hair. We recommend consulting a professional stylist for best results.
How do I care for my bundles?
We recommend washing with a sulfate-free shampoo, deep conditioning regularly, and avoiding excessive heat. Store your bundles in a silk or satin bag when not in use.
How long does shipping take?
Orders are typically processed within 1-3 business days. Shipping times vary depending on your location. You will receive a tracking number once your order has shipped.
What is your return policy?
We want you to love your purchase! Please contact us within 7 days of receiving your order if you have any issues. Hair must be uninstalled and in its original condition to be eligible for a return.
How do I know which texture is right for me?
We recommend choosing a texture that closely matches your natural hair pattern for the most seamless blend. Feel free to contact us and we will help you find the perfect match!