Customer care

Clarity, at every step.

Shipping, returns and privacy — in one place.

01

Shipping policy

Orders are typically processed within 3–10 business days after payment is received. Orders are not processed or shipped on holidays.

Read the full shipping policy

02

Returns overview

You have 30 days after receiving your item to request a return. Please read the full return policy for eligibility and conditions.

Read the full return policy

03

Privacy

Learn how personal information is collected, used and disclosed when you visit the store or make a purchase.

Read the privacy policy

A question about your order?

Find quick answers in our FAQs or reach out to our team.