Shipping policy

Shipping Policy

We appreciate your business and want to make sure your order arrives safely and on time.

Processing Time

Orders are typically processed within 3-10 business days after payment is received. Orders are not processed or shipped on holidays.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on the shipping method and destination selected.

Shipping fees are non-refundable, unless the order was shipped incorrectly due to an error on our part.

Shipping Time

Once your order has been processed and shipped, you will receive tracking information when available. Delivery times may vary depending on the shipping carrier and destination.

Please note that shipping delays caused by the carrier, weather, holidays, or other circumstances outside of our control are not the responsibility of the store.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for the additional shipping fee required to reship the order.

Lost or Stolen Packages

Once an order has been delivered according to the carrier's tracking information, we are not responsible for packages that are lost, stolen, or misplaced after delivery.

If your package shows as delivered but you cannot locate it, please contact the shipping carrier directly and, if necessary, check with your household members or neighbors.

International Orders

For international orders, customers may be responsible for any customs fees, duties, taxes, or other charges imposed by their country's customs authorities.

Contact Us

If you have questions about your order or shipping, please contact us with your order number so we can assist you.